Terms of Service

Terms of Service

Last updated: October 1, 2026

Welcome to Spectre Computer Repair. These Terms of Service ("Terms") govern your access to and use of our website and the repair, sales, and support services we provide. By booking a repair, using our website, or otherwise engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Service Agreement

By using our repair services, you agree to the following:

  • All repairs require your authorization before work begins.
  • Written or electronic estimates are provided before chargeable work starts.
  • Payment is due upon completion unless credit terms have been agreed in advance.
  • Devices not claimed within ninety (90) days after notice of completion may be considered abandoned and become the property of Spectre Computer Repair to recover storage and service costs, to the extent permitted by law.
  • Diagnostic fees are non-refundable once diagnostics have been performed.

2. Estimates and Authorization

Estimates are based on the information available at check-in and the diagnostics performed. If additional faults or parts are discovered, we will contact you for approval before proceeding with work that increases the cost. Verbal, written, or electronic approval constitutes authorization to proceed.

3. Payment

Payment is due in full at the time of pickup or delivery unless otherwise agreed. We accept the payment methods displayed at our location or on our website. Unpaid balances may result in the device being held and, where lawful, a lien placed against it. Returned payments may incur additional fees.

4. Data, Backups, and Data Loss

You are responsible for backing up all data before bringing a device in for service. Service, repair, or data-recovery procedures can result in data loss. We are not responsible for lost, corrupted, or deleted data, and you waive any claim against us for such loss. In some cases we may offer data backup or recovery as a separate paid service; even then, we cannot guarantee recovery of all data.

5. Customer Responsibilities

  • Provide accurate contact information and respond to our messages promptly.
  • Back up your data before service.
  • Remove or provide passwords and any necessary access credentials; devices may be reset during repair.
  • Remove SIM cards, memory cards, and personal accessories unless they are part of the repair.
  • Pick up your device within thirty (30) days of being notified of completion.

6. Warranty

Repairs are covered by our limited warranty (see the Warranty Policy). The warranty covers the specific parts installed and workmanship related to the repair, and does not cover new or unrelated damage, liquid damage, user error, third-party modifications, or normal wear and tear. Warranty service requires the original receipt.

7. Limitation of Liability

To the maximum extent permitted by law, Spectre Computer Repair is not liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation lost profits or lost data, arising from our services. Our total aggregate liability for any claim is limited to the amount you paid for the specific repair giving rise to the claim.

8. Prohibited Use

You agree not to use our website or services for any unlawful purpose, to submit false information, or to request service on devices you do not own or have authority to authorize. We may refuse service or cancel a repair where we reasonably suspect fraud, illegal activity, or a safety risk.

9. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Spectre Computer Repair or its licensors and is protected by applicable intellectual property laws. You may not reproduce or redistribute it without permission.

10. Governing Law

These Terms are governed by the laws applicable at our principal place of business, without regard to conflict-of-law rules. Any dispute will be subject to the exclusive jurisdiction of the courts located there, unless mandatory consumer-protection law provides otherwise.

11. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our services after changes take effect constitutes acceptance.

12. Contact Us

Questions about these Terms? Contact us:

  • Email: sales.skylinehosting@gmail.com
  • Phone: 3043821799
  • Address: 320 morris dr montgomery wv 25136
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