Privacy Policy

Last updated: October 1, 2026

Your privacy is important to us. This Privacy Policy explains how Spectre Computer Repair collects, uses, shares, and protects your information when you visit our website, book a repair, or use our services.

1. Information We Collect

Contact and identity data: name, email address, phone number, and mailing address.
Service data: device details, reported issues, repair history, notes, and diagnostic results.
Account data: username and encrypted password for customer accounts.
Payment data: billing details and transaction records. Card data is processed by our payment providers; we do not store full card numbers on our servers.
Technical data: IP address, browser type, device type, and pages viewed, collected via cookies and similar technologies.

2. How We Use Information

To provide, schedule, and complete repair and support services.
To communicate with you about your repair status, appointments, and account.
To process payments and prevent fraud.
To send service notifications and, where permitted, marketing updates you can opt out of at any time.
To maintain records, comply with legal obligations, and improve our services.

3. Legal Basis for Processing

Where required, we process personal data on the basis of performing our contract with you, your consent, our legitimate business interests (such as fraud prevention and service improvement), and compliance with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share it with trusted service providers who help us operate (for example, payment processors, shipping carriers, and email or SMS providers) strictly to deliver our services, and with authorities where required by law. These providers are obligated to protect your data.

5. Data Retention

We keep personal information for as long as necessary to provide services, meet warranty and accounting obligations, resolve disputes, and comply with the law. When no longer needed, we securely delete or anonymize it.

6. Data Security

We use industry-standard safeguards, including encryption and access controls, to protect your data. No method of transmission or storage is completely secure, but we work to protect your information and to comply with applicable data-protection laws, including the California Consumer Privacy Act (CCPA) and the EU/UK General Data Protection Regulation (GDPR) where they apply.

7. Cookies

We use cookies and similar technologies to operate our site, remember your preferences, and understand usage. See our Cookie Policy for details and how to manage cookies.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, to object to processing, to data portability, and to withdraw consent. You may also have the right not to be discriminated against for exercising these rights. To make a request, contact us using the details below. We will respond within the time required by applicable law.

9. Children Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, please contact us so we can delete it.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised "Last updated" date.

12. Contact Us

For privacy questions or requests, contact us:

Email: sales.skylinehosting@gmail.com
Phone: 3043821799
Address: 320 morris dr montgomery wv 25136

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